ITSidekick (previous “ITFirstation”)

was founded in 2004 and joined the Q-Grid & Company in 2014. The new ITSidekick dedicates in providing clients the high quality IT service and ensures a green and stable IT environment through its cutting edge technology, systems and tools. Two main offices locate in Houston, US and Shanghai, China.

  • Onsite IT support, issues detection, and maintenance
  • IT construction in enterprises and public institutions
  • IT outsourcing
  • Commercial website design and publication
  • Domain & hosting & Email
  • IT hardware supply
  • Dig data implementation
  • Manage IT Support Services
  • Professional training
  • Mobile application development
  • Software customization design
  • Data Backup and Disaster Recovery
  • Business consultation on information management system
We sincerely want to listen to your voice with an opening mind: understand what challenges you are facing and what we can help out. To be engaged and be a long term business partner is our goal.

— — ITSidekick

About You

We sincerely want to have a cup of coffee or tea wit you and we believe that an opening mind will help make self-improvements. Nowadays, business coalition has become more important than ever and the development of business cooperation is critical to the success to any business models.We are serving a broad range from the newly startup companies to the very famous and mature companies going to the oversea markets in either China or the US. 80% of existing customers are the US and Europe companies from retailers to investment banks, who is doing business and using us to support their IT in China.

Our Customers

During our communication, we cannot only provide you with consultancy support but also learn many things from your side.

Our Partners

More communications will lead to stronger support from both parties.

Our Competitors

Learn from outstanding counterparts, respect our competitors, make an alliance and run neck and neck.

“ITSidekick always stop by our office on time whenever we need them and they have the outstanding capability to solve our unstable wireless system problem we are suffering for a long time.”

— —Allen, General Manager,DEGUANG Company

Our Service

For you, ITSidekick can do more.

Managed IT Support Services

"ITSidekick" can help simplify and optimize IT infrastructure environment and ensure the security and flexibility of the system so that the corporate value can be increased in a sustainable way.

New office IT Infrastructure Setup

Congratulate that you will have a completely new office place! You will benefit from nice office environment and stable network in your business development.

IT Human      Outsourcing   On-site

"ITSidekick" will not help save your recruitment procedures and cost occurred in works related to IT human resources but also ensure a strong support and guarantee from a professional IT team in China.

IT Helpdesk Outsourcing

We does not only lie in quick respond to your sudden IT problems in China, but also in preventing, reducing IT fault rate and increasing your working efficiency.

Website Design & Email Hosting

We can hear your heart voice. You hope to have a enterprise website which is professional, highly efficient and convenient.

Office Software and Hardware Procurement

ITSidekick will not choose the most expensive products, bu the most suitable ones for you.

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commitment to develop and implement only the best-fit solutions for your organization ensures guaranteed returns on your investment in Business Applications.

  • Human Resource Management System
  • IT is a combination of systems and processes that connect human resource management and information technology through HR software.
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  • IT Assets Management System
  • Well planned IT asset management system to achieve dynamic business objectives and streamline software procurement processes.
  • Lifetime of premium support
  • Access all new themes
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  • Office Automation System
  • The scope of practical application from the company point of view. Relatively small demand. However, in the function demand of the system is comprehensive. Its functions include day-to-day management functions and operational services for corporate office
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“ITSidekick are very professional and provide the newest website solution, which gives me a surprise and great impression. Our colleagues and my boss even our customers really like your HTML5 based website when we explore it on our iPad and iPhone”

— —Jie, IT Director, Ulrich Company

“ITSidekick did a fantastic job. All the IT construction designs make perfect sense and save our office space. Not sure how they make it happen but they do help us to cut the IT infrastructure cost by 15% compared to our budget”

— —Tony, IT Director, AOXU Company


We got the trust and support from our customers.Thank you!

It is an investment, not an expense.

If your goals include increasing productivity, streamlining workflows, and improving efficiency, then we’re definitely on the same page. Great IT is an investment in your people, and Ripple helps keep them happy and productive.

Contact us

Call: 021-60487602

Mailto: service@ITsidekick.cn

Address: 11/F Pacific Center, 889 Yan An Rd.(West), Chang Ning District, Shanghai 200050 P.R.C.

>> Chinese version

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